There was a mistake made on Inauguration Day.
Twitter CEO Jack Dorsey apologized Saturday for accidentally making it so that Twitter users followed @POTUS and other administrative accounts even when they tried not to.
It was a complex ordeal during which Twitter told Mashable on Friday, following reports of users saying that they were automatically following @POTUS under Trump even when they were not before or had unfollowed prior to Inauguration (as Twitter outlined they could do), that there was no glitch.
That is still true, in part. But Twitter engineers orchestrated settings that violated what they had said to do. Read more…