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Facebook won’t force you to chat with its chatbots anymore

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Enough with the small talk. 

Contrary to their name, Facebook’s hordes of third-party Messenger chatbots have never been the strongest conversationalists.

Try to get one to, say, order a pizza and too often you’ll find yourself stumbling through a drawn-out back-and-forth that’ll make you pull your hair out. 

That’s only after you’ve gone through the confusing hassle of finding the bot and, in some cases, awkwardly making the first move.  

Facebook, it seems, gets that. It knows you don’t always relish these intimate encounters of the bot kind.   Read more…

More about Automation, Chatbots, Facebook, Business, and Advertising
Mashable

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