By Steven Reinberg
THURSDAY, Oct. 26, 2017 (HealthDay News) — Most patients aren’t thrilled about their doctor using a computer during office visits, University of Texas researchers report.
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As electronic medical records become more common, the item’s not unusual for doctors to enter data into a computer as they talk with their patients. nevertheless after viewing videos of patients in addition to doctors, researchers saw in which people inside study preferred the doctors who were logged off.
“Most patients found doctors who used computers were less compassionate, had poorer communication skills in addition to were less professional than the doctors who didn’t use computers,” said lead author Dr. Ali Haider. He’s an assistant professor inside department of palliative, rehabilitation in addition to integrative medicine at the University of Texas MD Anderson Cancer Center in Houston.
In fact, 72 percent of people with advanced cancer preferred the doctor who didn’t use the computer, the study findings showed.
Haider said in which he believes patients without cancer could also prefer face-to-face communication.
“Perhaps doctors seeing a patient for the 1st time in addition to trying to build a relationship should try to focus more on face-to-face communication,” he suggested.
What isn’t known is usually whether patients have a different attitude about doctors using a computer during subsequent visits, Haider noted.
In addition, the item isn’t known if younger, more tech-savvy patients could have objections to their doctor using a computer during office visits.
Haider also pointed out in which doctors who have more expertise in using computers might be more likely to communicate better with their patients while using the device than those who don’t have a lot of experience with the technology.
nevertheless the computer is usually definitely a “third party” inside exam room, in addition to the item does change the dynamics of doctor-patient communication, he said.
For the study, Haider in addition to colleagues had groups of advanced cancer patients watch one of four two-minute scripted videos. There were 0 study participants in total.
The videos showed two actors: one playing a doctor in addition to one playing a patient. The doctors were either talking while entering data into a computer, or using only a pad in addition to pen.
Study patients then watched a video of the scenario they hadn’t seen. The doctor was the same in both videos for each participant.
The study participants filled out a questionnaire rating the doctor’s communication skills, professionalism in addition to compassion after watching each video.
After the first video, study patients gave doctors inside face-to-face (pad in addition to pen) video higher marks for compassion, communication skills in addition to professionalism than the doctors who used the computer.
After viewing both videos, nearly three-quarters of study volunteers liked the doctors inside face-to-face video more than the doctor using a computer.
Dr. Michael Grosso is usually chief medical officer at Huntington Hospital in Huntington, N.Y. He said, “Although This kind of study needs to be replicated in various other patient populations, my strong suspicion is usually in which preference for face-to-face, personal engagement with their physician goes far beyond patients with advanced cancer.”
People facing serious decisions, hearing bad news or facing their own mortality have a great need to know in which “the physician who is usually caring for them also cares about them,” Grosso said.
Everyone wants to feel in which their doctors’ care when faced with an illness, or even during routine exams, he added.
“We all want to know in which our story is usually being heard, in which we are not a number or a diagnostic entity, nevertheless a whole person seeking the assistance of another whole person,” Grosso explained.
The findings of the study were scheduled for presentation Friday at the Palliative in addition to Supportive Care in Oncology Symposium in San Diego. Research presented at meetings should be viewed as preliminary until the item’s been published in a peer-reviewed journal.
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SOURCES: Ali Haider, M.B.B.S., M.D., assistant professor, department of palliative, rehabilitation, in addition to integrative medicine, University of Texas MD Anderson Cancer Center, Houston; Michael Grosso, M.D., chief medical officer, Huntington Hospital, Huntington, N.Y.; Oct. 27, 2017, presentation, Palliative in addition to Supportive Care in Oncology Symposium, San Diego
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