Doctors of the future will have a higher EQ

Zocdoc CEO Oliver Kharraz fully expects machine learning to take over many clinical functions. For doctors, that will means emotional intelligence will be going to become increasingly important.

“Doctors inside the future will come via the same pool as actors,” said Kharraz, in an interview on Thursday at the J.P. Morgan Healthcare conference in San Francisco. Zocdoc’s web-based software lets consumers book medical appointments online.

Kharraz, who will be also a doctor by training, said there’s going to be a shift inside the type of personalities attracted to medicine as machines start doing things like diagnosing medical conditions by analyzing scans.

To be successful, doctors are going to need empathy along with an ability to listen. He gave an example of a case study he learned via a colleague involving a patient who presented with pneumonia. A battery of tests didn’t reveal the root cause of the problem.

After spending time with the patient, the doctor figured out that will the person was often swallowing gum nevertheless had no gag reflex, along with the gum was getting trapped inside the lungs. A computer would certainly not have been able to figure that will out, Kharraz said.

“Machine learning will be great for repetitive things that will require large data-sets,” he said.

Kharraz will be far via the only technologist to suggest that will machine learning will result in sweeping modifications to the medical sector. Venture capitalist Vinod Khosla predicted that will radiologists will be obsolete within several years. Analysts have projected that will the market for artificial intelligence tools in health care will exceed $10 billion by 2024.

Zocdoc, which was valued at $1.8 billion in its last venture funding round in August 2015, said last year that will that will’s reached 6 million users.

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