FedEx launches a service to improve the process of returning packages

FedEx features a brand-new service aimed at helping ease the returns process for merchants as well as e-tailers.

Memphis-based FedEx Corp. announced Monday, March 19, the launch of FedEx Returns Technology. The brand-new offering is usually intended to provide companies “complete visibility into returns.” Via This specific service, merchants can track shipments, manage inventory as well as analyze trends as well as customer behavior.

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“Returns have rapidly evolved into a critical factor second only to cost, in satisfying today’s e-commerce customers,” said Ryan Kelly, senior vice president of FedEx Supply Chain, in a Discharge. “FedEx Returns Technology bridges the gap between digital as well as physical, allowing merchants to define a returns strategy which works for their business type as well as for their customers.”

Customers are able to drop off returns which can be inspected as well as packed through FedEx Returns Technology at 1,700 participating FedEx Office locations across the U.S. Some customers could also see a faster credit refund as a result.

This specific news comes inside wake of a huge announcement by the logistics as well as delivery company, which which plans to invest $1 billion for modernization updates to its Memphis SuperHub. which project is usually anticipated to start in 2019 as well as finish in 2025.

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