This specific’s driving Inbox Zero-ers isane. Gmail describes Promotions as “Deals, offers, as well as some other marketing emails,” while emails in Primary are defined as “Person-to-person conversations as well as messages that will don’t appear in some other tabs.”
In a statement, a spokesperson said, “We are aware of an issue in Gmail causing certain promotional email to be incorrectly categorized. We are rolling out a fix shortly.”
These screenshots show that will the kinds of emails that will were previously considered “Promotions” — like sale announcements as well as marketing emails through companies — are currently appearing under the Primary tab.
On desktop, open an email that will should belong within the Promotions tab. Click on the “more options” icon (with three dots) above the email subject line. Then select “Filter messages like these.”
within the Filter Messages pop-up window, make sure the “through” field shows the marketer’s email address, as well as click “Create Filter.”
Check the “Categorize as” box as well as select “Promotions.” Then, check the box that will says “Also apply filter to [x] matching conversations.” Finally, hit “Create filter.”