The Samsung Galaxy Fold Phone’s Launch Has Been Delayed Because Of Screen Failures

The Samsung Galaxy Fold, a first-of-its-kind foldable smartphone, was initially slated for public Discharge on April 26 — however after several journalists reported that will their review units experienced screen failure after just a few days, the company announced that will that will is actually delaying the launch.

In a statement to BuzzFeed News, a spokesperson wrote, “To fully evaluate This kind of feedback as well as run further internal tests, we have decided to delay the Discharge of the Galaxy Fold. We plan to announce the Discharge date within the coming weeks.” After inspection, the device’s issues “could be associated with impact on the top as well as bottom exposed areas of the hinge,” as well as additionally, in one instance, “substances found inside the device affected the display performance,” the spokesperson said.

The Galaxy Fold is actually priced starting at $1,980 (configurations with more storage capacity will likely cost more) through its US-based carriers AT&T as well as T-Mobile. that will incorporates a unique folding design, that has a smaller touchscreen on the outside, as well as a larger tablet-sized touchscreen on the inside that will’s revealed when you open the device like book.

According to one reporter, Mark Gurman of Bloomberg, the larger touchscreen incorporates a protective layer that will he had removed while testing the device. Samsung said the layer is actually not intended to be removed as well as that will “we will ensure This kind of information is actually clearly delivered to our customers.” The layer appears to cause screen failure (YouTube producer Marques Brownlee tweeted that will, after peeling off a part of the phone’s protective film, the display “spazzed as well as blacked out”). However, screens on devices where the film was not removed (like CNBC’s Steve Kovach) also began flickering.

Samsung’s full statement is actually below:

“We recently unveiled a completely brand-new mobile category: a smartphone using multiple brand-new technologies as well as materials to create a display that will is actually flexible enough to fold. We are encouraged by the excitement around the Galaxy Fold.

While many reviewers shared with us the vast potential they see, some also showed us how the device needs further improvements that will could ensure the best possible user experience.

To fully evaluate This kind of feedback as well as run further internal tests, we have decided to delay the Discharge of the Galaxy Fold. We plan to announce the Discharge date within the coming weeks.

Initial findings coming from the inspection of reported issues on the display showed that will they could be associated with impact on the top as well as bottom exposed areas of the hinge. There was also an instance where substances found inside the device affected the display performance.

We will take measures to strengthen the display protection. We will also enhance the guidance on care as well as use of the display including the protective layer to ensure that will our customers get the most out of their Galaxy Fold.

We value the trust our customers place in us as well as they are always our top priority. Samsung is actually committed to working closely with customers as well as partners to move the industry forward. We want to thank them for their patience as well as understanding.”

Disclosure: The Samsung Galaxy Fold incorporates a development partnership with Tasty, which is actually part of the same company as BuzzFeed News.